Frequently Asked Questions

1. ZeroHero FAQ

ZeroHero is the best place to sell and buy homes. Owners can sell their homes for just 1% fee in Malaysia and save thousands in commission. Say no more to traditional 2%-3% commission. We also offer specialised buyer service to help finding their dream homes more efficiently and hassle free.

You may visit Why ZeroHero ? to understand further.

We only charge a 1% fee to sell your home. Minimum fee chargeable at RM 5,000.

No deal no fee, our fees are paid after sold, no upfront payment or other hidden charges. You will receive all of ZeroHero's best services for the fairest fee ever at just 1%.

Please review Pricing to understand further.

Simply go to the Sell section, fill in your home details and we will contact you as soon as possible. Alternatively, you may Contact Us directly via whatsapp or call.
We will run an analysis on your home every 3 weeks on why it’s not been sold yet and will be in contact with you to discuss further from time to time. Your listing remains active until it is sold.
No. What you see on our website is what we charge. However, it varies to the selling price of your home. Please refer to Pricing for a more accurate quote. Note that the fees might be subject to the Sales & Services Tax.
We try to arrange the visit within 48 hours to conduct photo and video shooting or you can send us the photos and videos you already have. We will then put your home on live for sale in within 24 hours after shooting.
Yes, our Heroes will handle unlimited viewings for you. Better photo and video quality will also help to filter for serious buyers only.
2. Help & Support
You may reach out to your Property Service Experts or the following three options:
You may check our Pricing for the latest package.
You may check our “How it works” and “Why ZeroHero” page for more information.